Terms and Conditions

Acceptance of Terms

By using, visiting, or browsing our website, submitting a form, requesting a quote, scheduling service, or otherwise communicating with us, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. You also agree to our Privacy Policy, available at https://www.ozhomeservices.com/privacy-policy, which is incorporated by reference.

Use of Our Website

Our website provides information about our roofing, HVAC, and exterior services and allows you to request quotes, schedule appointments, and contact our team. You agree that any information you submit will be accurate, current, and complete.

Services, Estimates, and Agreements

Oz Home Services provides roofing, HVAC, and related exterior home services. Any estimate, proposal, inspection, scope of work, pricing, warranties, timelines, and payment terms may be provided separately in writing and may require your approval before work begins. Website content is informational and does not create a binding obligation.

Communications and Consent

By providing your contact information, you authorize Oz Home Services to contact you regarding your inquiry, appointment, service, billing, and customer support.

SMS Messaging Terms and Compliance

Program Description: This messaging program sends appointment confirmations, reminders, scheduling updates, service updates, project communications, customer support messages, and billing notifications to customers who request services from Oz Home Services. Promotional messages may be sent only where appropriate consent has been provided.

Opt Out and Support Mechanisms: You can cancel the SMS service at any time. Just text "STOP" to 479-358-7238. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message Frequency and Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your service activity and appointments, typically 1 to 8 messages per month. If you have any questions about your text plan or data plan, contact your wireless provider.

Privacy Policy: If you have any questions regarding privacy, please read our privacy policy: https://www.ozhomeservices.com/privacy-policy

SMS consent is not shared with third parties or affiliates for marketing purposes.

Payments

If you purchase services from Oz Home Services, you agree to pay all amounts due under the applicable estimate or service agreement. We may use third party vendors to process payments.

Intellectual Property

All content on this website is owned by Oz Home Services and protected by applicable intellectual property laws. You may not reproduce or distribute website content without written permission.

Third Party Links

We are not responsible for the content or privacy practices of third party websites linked from our site.

Disclaimer of Warranties

The website and its content are provided on an "as is" basis without warranties of any kind to the maximum extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Oz Home Services will not be liable for indirect, incidental, consequential, or special damages arising from use of the website or communications.

Indemnification

You agree to indemnify and hold harmless Oz Home Services from claims arising out of your misuse of the website or violation of these Terms.

Governing Law

These Terms are governed by the laws of the State of Arkansas.

Changes

We may update these Terms at any time by posting a revised version on our website. Continued use constitutes acceptance.

Age Requirement

You must be at least 18 years old to use our services or to opt in to receive SMS communications from Oz Home Services. By submitting your information and opting in, you confirm that you are at least 18 years of age.

Contact Information

Oz Home Services

Doing business as Oz Roofing and Oz HVAC

2401 SE C St

Bentonville, AR 72712

Phone: 479-358-7238

Email: [email protected]

Website: https://www.ozhomeservices.com